Refunds
To request a refund, email support@kenna.ai with your account email and the reason for your request. We review refund requests on a case-by-case basis.
Subscription refunds: We can refund the current billing period if requested within 7 days of the charge.
Credit pack refunds: We can refund credit pack purchases if the credits have not been used.
All refund requests are processed within 2-3 business days.
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